September 2002

If you're think about computerising your mobile workforce, but are uncertain how to implement the solution or tackle the practical issues, you could do a lot worse than visit Siemens Communications' new customer centre in Milton Keynes. It gives people hands-on experience of field sales and service solutions, and it aims to show the business world how easy and effective implementation can be. Siemens admits it is keen to take advantage of the rise of Personal Digital Assistants which is encouraging the integration of field sales and service staff into the corporate structure.