Vidus is the new name adopted by a.p.solve, the field service automation specialist spun out of BT Brightstar a year ago. Its key product brand, Taskforce, is however being retained.

The organisation says it increased its software licences by 73 per cent in its first year of independent operation. Customers include former parent BT, plus Centrica, E.ON and NTL. It has a presence in Germany, Italy and Spain, plus a partnership with US-based Spirent Communications.

According to chief marketing officer Stuart Potchinsky, the Vidus vision "is to enable every service provider operating in a complex or unpredictable environment, whether in home services or business-to-business, to deliver the absolute highest quality of experience."